Privacy Policy - Exhibition Park

Privacy Policy

At The Red River Exhibition Association (“Red River Exhibition Association”), we respect the privacy of our partners, volunteers and individuals whom we serve in the community (“community”).

We have implemented this privacy policy to explain how we use and protect personal information that we may gather from you by means of this Website (“Privacy Policy”). Any information that you voluntarily provide to the Red River Exhibition Association on this Website will be treated with the highest standards of confidentiality and security.

Red River Exhibition Association may gather information about you from this Website and from other sources, such as other Red River Exhibition Association affiliated Websites, social media campaigns, information you provide at our physical locations, information you provide to our affiliated organizations, including partners and subsidiaries or any entity directly or indirectly controlling, controlled by or under common control with said entity (“Affiliates”), and information provided to our business partners. This Privacy Policy applies only to information gathered from this Website and does not apply to information about you that we may gather from other sources, including off-line data collected by Red River Exhibition Association, our Affiliates, or any business partner.

Except as otherwise provided below, we do not provide any personally identifiable information about you that we obtain by means of this website to any unaffiliated third party unless we have your express permission. As a general rule, you will not be required to provide personally identifiable information as a condition of browsing this website. When such information is gathered, we will gather the minimum information from you necessary to facilitate services requested by you, to improve this website and the user experience, and to make future visits to this website easier and more personalized for you. We do not sell or rent any personal identifiable information.

WHAT INFORMATION IS COLLECTED

Users of this website (www.redriverex.com) may browse without being obligated to submit any personal information; however, we may collect certain personally identifiable information from you in certain areas of our website for a limited number of specific purposes. These purposes include:

Assisting you with a ticket, booth or stall booking(s) for event(s) or processing your application for scholarships, vendor selection, food concessions, sponsorships, employment and volunteering.
Providing information concerning various events and community programs
Conducting other support processes like release of specific information that you may need.
Updating your information with us and responding to your questions
Providing you with program information, opportunities and services that may be of interest to you
Assisting us in providing better services (for example, we may contact you to assist us in evaluating the performance of our volunteers/staff, to assess the quality of products/service received and to help us improve our website, facilities and services), and
Compiling statistics and analysis about the usage of our website, programs and services, which statistics are only used internally to enable us to provide better user experience, service and support programs to you and other members of the community in the future.

Information we collect includes, but is not be limited to:

Names
Addresses
Telephone numbers
E-mail addresses
Date of birth
Credit card numbers (for donations, tickets, and other financial transactions)
All other personally identifiable information you affirmatively provide to us
You may choose not to provide some of information to us, but this may prevent or limit our ability to provide you with the level of service that you would otherwise expect from us.

The general categories of information we gather include:

Personal User Information: We may require that you supply your name, telephone number, e-mail address, or other personally identifiable information in order to facilitate the specified requests listed above. We may also require additional personal information to provide specific services to you as set forth above.

Anonymous User Information: Certain non-personal, anonymous information may be automatically provided to our Web servers by your computer. Additionally, certain other information (such as cookies, described below) may be transmitted by our Web server to your computer. That information does not contain any personally identifiable information. Specific types of anonymous information are described below.

IP Addresses: For each visitor to our Website, our Web server automatically recognizes the visitor’s domain name or IP address (where possible), but not the visitor’s e-mail address. An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, Web servers can identify your computer by its IP address. In addition, Web servers may be able to identify the type of browser you are using or even the type of computer.

We collect IP addresses and related information for the purposes of system administration, to assess the traffic to our website and to maintain and improve our website. While it is not our practice to link IP addresses to your personally identifiable information, we reserve the right to use IP addresses to identify a user when we feel it is necessary to protect the compelling interest of our website, partners, volunteers, community members or others, or to comply with laws, court orders, or law enforcement requests.

Use of Cookies: Cookies are short strings of text sent from a Web server to a Web browser when the browser accesses a website. In simplest terms, when the browser requests a page from the Web server that originally sent it the cookie, the browser sends a copy of the cookie back to that Web server. A cookie typically contains, among other things, the name of the cookie, a unique identification number, and an expiration date and domain name information. Cookies are used for personalization, tracking and other purposes. Cookies may be “session-only” or “persistent.” Persistent cookies last for more than one visit and are typically used to allow a visitor to our website to personalize their experience.

We may use cookies to analyze the traffic on our website (such as total visitors and pages viewed), to personalize features or save you the trouble of retyping your name or other information, and to make improvements to the Website based on the data we collect. We do not save passwords or other sensitive information in cookies. The use of cookies has become a standard in the Internet industry, especially at websites that provide any kind of personalized service.

Cookies may also be placed by third parties prior to or during your visit to the website. Our Affiliates and business partners may use these cookies in connection with pixel tracking (discussed below) or otherwise. We do not control these cookies. The use of cookies by advertisers has become standard practice in the Internet industry.

Pixel Tracking: Red River Exhibition Association, our Affiliates or partners may employ a common technique usually referred to as “pixel tracking” to measure the effectiveness of marketing and advertisements, as well as compile aggregate usage statistics. Pixel tracking, which may be used in connection with advertisements on other sites, on our website or in e-mail messages, involves the use of pixel tags (also known as “clear gifs,” “Web beacons” or “1-by-1 gifs”) that are not visible to the user of the site and consist of a few lines of computer coding. For example, if you visit our website from an advertisement on another site, the pixel tag will reference the cookie you received when you clicked on the advertisement. The pixel tag also may register this activity with a partner to allow us to count the number of times or when an advertisement is accessed. This data is collected for use in our marketing and research. Personally identifiable information about you is not collected by pixel tracking, nor is any tracking information generated from the pixel tag allowed to be used for any other purpose other than to report website activity to us.

Special Promotions: Some users may request or authorize Red River Exhibition Association to contact them by e-mail or telephone. Provided you have expressly opted in and/or have received an e-mail opt-in confirmation, we may use your e-mail address to provide you with special promotions, offers, or other information. Additionally, you may specifically authorize us, by opting-in, to share your e-mail address with our Affiliates and partners. If you opt-in, our Affiliates and business partners may contact you via e-mail with a variety of special promotions, offers or other information that may be of interest to you. You have the right to opt-out of any special promotions, offers or other information requested from Red River Exhibition Association at all times.

E-mail Newsletters: As part of our service to the community, Red River Exhibition Association automatically provides a free monthly electronic newsletter to all registered customers and to those who submit their e-mail address via the various forms on our website. You may opt-out of this email campaign via the supplied link in the newsletter, by replying to the newsletter with the word “unsubscribe” in the subject line, or by sending an unsubscribe request via e-mail to info@redriverex.com.

Other Information: We may also request other personally identifiable information from you, or you may affirmatively provide us with information. As a general matter, we try to limit the information we gather to the minimum information we need to perform the applicable services and to improve your experience. If you send an e-mail to our website or otherwise affirmatively provide us with information beyond what we request, we will treat such information as having your consent to collect, retain and use the information for purposes reasonably associated with the purpose for which you provided the information. For example, we may retain a copy of the e-mail and any personally identifiable information you may have supplied in the e-mail with respect to a service question to help us evaluate our service, train our team members, and provide better service to our community.

We may also gather information about your transactions (for example, type and amount of donation, tickets, booking types, etc.) and, as permitted by applicable law, information we receive from credit reporting bureaus and other third parties, such as credit history (when applicable). This information may include credit card numbers.

WHO IS COLLECTING THIS INFORMATION?

We collect the user information described above by means of your use of this Website and the features of this Website. For example, information is collected in connection with online transactions, registration of users and providing you with information and/or services. Red River Exhibition Association may share this information with its Affiliates and business partners necessary to complete on-line transactions or service requests as part of its standard operations.

While you are using our website, you may be linked or directed to other third-party sites outside our website that are beyond our control. For example, you might click on a hyperlink that will take you off our website. Third party websites may have a privacy policy different from our Privacy Policy. You should review the applicable privacy policies of all other websites before providing personally identifiable information in connection with such sites. We are not responsible for any actions or privacy policies of such third parties. In addition, advertisers who assist us with pixel tracking may collect a limited amount of information to help us measure the effectiveness of ads, usually by placing cookies on your hard drive. We vigorously protect the information of our users. Partners will not have any opportunity to access any of our user data unless they are necessary parties to complete on-line transactions or you have specifically consented. In either case, that partner must agree to confidentiality provisions that limit disclosure and use of the data.

HOW COLLECTED INFORMATION IS USED
We use the information we collect for the following purposes:

Assisting you with reserving your spot for a food drive
Providing information concerning various programs and support services
Conducting other transactions, like when you make a purchase or donation.
Responding to your questions/concerns to offer you the required support
Providing you with event details, offers and other information and opportunities and services that may be of interest to you assisting us in providing better services (for example, we may contact you to assist us in evaluating the performance of our staff, to assess the quality of service received and to help us improve our website, facilities, and services), and
Compiling statistics and analysis about the usage of our website, products and services, which statistics are only used internally to enable us to provide better service to our community, volunteers and partners in the future.

If you choose to opt-in and/or receive an e-mail opt-in confirmation, information you provide may be used to send you e-mails about special events, partner promotions or other information. Again, if you choose to opt-in, our Affiliates and business partners may use the information you provide to send you e mails about special offers, promotions or other information. You have the right to opt-out of any special promotions, offers or other information requested from Red River Exhibition Association at all times.

We also use collected information to learn more about how visitors use our website and to measure areas of interest in order to provide features and improve the functionality of our Website.

Data collected online may also be combined or merged with information you provide to us by means other than this site as part of the standard operations of Red River Exhibition Association and its Affiliates; provided, however, this Privacy Policy applies only to data collected on-line. If the same information about you is gathered from this Website and from other sources with different privacy policies, Red River Exhibition Association may elect, in its sole discretion, to treat such information in accordance with the privacy policy that least restricts our use and disclosure of such information.

Aggregate, anonymous information (information that is not personally identifiable) obtained from the operation of our website is also used to help us operate and maintain our site, study traffic patterns, and generally learn about the usage of our website.

We attempt to retain information we collect for reasonable periods of time or in accordance with specific policies or as required by law. Information collected for a specified purpose will only be used for that purpose and, after a reasonable period of time, will no longer be actively stored when that purpose has been fulfilled. Inactive data may, however, continue to be used for statistical, marketing, archiving, and other purposes.

Please be aware that, unless prohibited by law, your use and/or continued use of this website signifies your express consent that information may be transferred to or stored on servers and processed outside the country of your residence, including Canada. Please also be aware that the privacy laws of other countries where information may be stored may not be as comprehensive or offer as much protection as the laws of other countries.

WITH WHOM THE INFORMATION MAY BE SHARED

Except as otherwise provided in this Privacy Policy, we will not provide any personally identifiable information about you that we obtain by means of this Website to our Affiliates and to partners that would use the information to contact you about their own or others’ products and services unless we have your express permission. We may also provide information to partners to assist us in offering products or services to you and/or handling transactions. We will only share the personal data you provide us on this website with our partners who are acting on our behalf for the uses described in this Privacy Policy and as governed by this Privacy Policy. Such Affiliates and business partners, including those in Canada and/or any other countries, are governed by appropriate confidentiality obligations.

Except for the following exceptions, we will not knowingly authorize the disclosure of your personally identifiable information gathered from this website to third parties without your consent. First, we may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, customers or other users of our website, or anyone else who could be harmed by such activities. Second, we may disclose user information when we believe in good faith that such disclosure is required by applicable law. Third, we may disclose user information to Red River Exhibition Association partners and/or third parties, subject to confidentiality agreements, for administrative or other official purposes, as is necessary to facilitate on-line transactions or to maintain and improve our services.

Aggregate information (without personally identifiable information) may be used for internal business purposes, marketing purposes or shared with partners for Red River Exhibition Association‘s operational purposes.

We do not collect any sensitive information about you (i.e., personal information specifying racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information pertaining to personal or intimate details of an individual’s life).

Please be aware that third party websites linked from our Website may collect personally identifiable information and/or sensitive information and are not covered by this Privacy Policy. You will need to review the applicable privacy policies. Red River Exhibition Association shall have no liability for the privacy policies or practices of third parties’ Websites.

CHILDREN’S PRIVACY

Red River Exhibition Association does not solicit personal information from children. We will not knowingly collect personally identifiable information from children under age 13. We recommend that parents actively participate in their children’s use of the Internet.

CHOICES YOU CAN MAKE ABOUT YOUR INFORMATION

We give you a number of choices about the collection, use and distribution of your information. For example, we will ask for your permission to send you information about events, donations, services, and community programs that may be of interest to you. Red River Exhibition Association will at all times provide you with the opportunity to remove yourself from any Red River Exhibition Association e-mail list.

We will give you an opportunity to opt-out of the gathering of your personally identifiable information, specific uses of your personally identifiable information and any marketing promotions in accordance with the procedures set out in the section below, “Correcting and Changing Your Information.” By adjusting the settings in your browser, you can refuse to accept cookies or give yourself the opportunity to accept or reject cookies or receive notice of cookies. Software programs are available that block cookies. Refusing cookies may impinge or block altogether your user experience by eliminating personalization or other features.

CORRECTING OR CHANGING YOUR INFORMATION

We are very concerned about the accuracy, currency and completeness of the information we collect and make efforts we deem appropriate to ensure that the information we have is accurate and up-to-date.

If you wish to amend, correct, update, delete or opt-out of any information to which you have previously opted-in or wish to review information we have collected about you, please contact Red River Exhibition Association via e-mail at info@redriverex.com, and we will attend to your request and make any necessary revisions.

This provision applies only to personally identifiable information collected via our website and not to information that is not personally identifiable that may be gathered by cookies or from IP addresses or to aggregate information. We reserve the right not to allow access to your information if we believe in good faith that such disclosure is prohibited by law or if the rights of another individual might be violated.

SECURITY PROCEDURES

We are very concerned with the security of your personally identifiable information and try to provide secure transmission of your information from your PC to our servers. For certain transactions on certain of our websites, we may use Secured Sockets Layer (SSL) technology to secure the transfer of information. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet. Once we receive your information, we take steps that we believe are reasonably appropriate to protect the security of your data, in electronic and paper form, both internally and from outsiders, from loss, misuse, unauthorized access, disclosure, alteration and destruction, and to ensure the integrity of the data we collect. We use a combination of technological, physical, administrative and policy methods as well as organizational controls and non-disclosure or confidentiality agreements as we deem appropriate to protect this data. For example, we restrict access to non-public personal information about you to our staff, Affiliates and partners who need to know that information to provide the necessary services and/or to facilitate requests by you for release of any information that may be available for public release. The use of this information is limited by, as applicable, governing law and non-disclosure or confidentiality agreements.

If you have a username and password for any of the features on our website, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or e-mail for your password. In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.

CHANGES IN TERMS

We may change this Privacy Policy from time to time, and we will change the Revision Date located at the bottom of this Privacy Policy.

CONTACTING RED RIVER EXHIBITION ASSOCIATION

If you have any specific questions regarding any issues about privacy on our website, please contact Red River Exhibition Association via e-mail at info@redriverex.com, and we will attend to your request and make any necessary revisions.

APPLICABLE LAW

Our collection and use of information may be governed by privacy laws of Canada, provincial law or the laws of other countries. To the extent these laws are applicable; we will comply with applicable privacy and data laws.

CONSENT

By using our website and providing personally identifiable information about yourself, you consent to (1) our collection and use of data as described in this Privacy Policy to the extent that you have opted-in to any such collection and/or use through the methods described in this Privacy Policy, (2) the notice, choice, access and security we are providing, (3) the methods we have described to notify you of changes to this Privacy Policy, and (4) the transfer of information provided across borders, outside of your country of residence to other countries, such as, but not limited to, Canada.